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AbstractThis qualitative research sought to understand and answer TQM’s issues in health-care. Service quality issues and TQM implementation hurdles are examined.Methodology/Approach: TQM implementation challenges investigated using aconceptual model. TQM has three primary components: implementation hurdles,Critical Success Factors, and benefits. Health care providers and patients werequestioned using questionnaires. Seven hypotheses were created to evaluate howTQM may […]

1 Approval by UGC, NAAC, NIRF, NBA, and AICTE One of the foremost advantages of publishing with Xplore is that both books and book chapters are approved by various prestigious bodies, including the National Assessment and Accreditation Council (NAAC), the National Institutional Ranking Framework (NIRF), the National Board of Accreditation (NBA), and the All India

CALL FOR PAPER We invite researchers, academicians, and industry professionals to submit papers for chapters for our upcoming issue of the book entitled “Artificial Intelligence and Consumer Analytics”, focusing on the intersection of AI and consumer behavior analytics. This book aims to explore cutting-edge research, methodologies, and case studies that leverage artificial intelligence to enhance